By using ismdeals.com (‘Site’) you agree to these terms and conditions, privacy policy, returns and refund policy of the Site. Please read the Terms and Conditions carefully before using ismdeals.com.

1. INTRODUCTION

Welcome to ismdeals.com also hereby known as “we", "us" or "ismdeals.com". We are an online marketplace and these are the terms and conditions governing your access and use of ismdeals.com along with its related sub-domains, sites, mobile app, services and tools (the "Site"). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.

2. CONDITIONS OF USE

 Account Creation:

To use some of our features, you'll need to create an account. This involves providing some personal information.

Account Security:

You're in charge of keeping your account information (username, password, etc.) confidential. This means making sure it's secure and taking steps to prevent anyone else from using your account. If you think someone might know your password, let us know right away.

Your Responsibility:

By using your account, you're basically saying you're the one using it (or someone you authorized). We can act based on this assumption, and you'll be responsible for any activity that happens through your account.

Our Role:

While we're not obligated to, we can take action based on your account activity. We may also hold you accountable for it.

Indemnification:

In simpler terms, you agree to cover any losses we might face due to someone using your account.

Keeping Your Account Information Up-to-Date

To make sure everything runs smoothly, please keep the information in your account accurate and current.

• For most updates: You can easily change your details directly through your online account.
• For trickier updates: If you can't update something yourself, just reach out to our customer service team, and they'll be happy to help.

Account Management

It's important to note that we reserve the right to restrict access to the platform, terminate accounts, or remove/edit content. We'll try our best to give you a heads-up beforehand, but there may be times when this isn't possible.

• Your Account Security: You're in charge of keeping your account secure. This includes regularly changing your password and keeping your login information confidential. We won't be responsible for any issues that arise if someone else uses your account

Learn About Our Privacy Practices

Before you dive in, take a look at our Privacy Agreement. It explains how we handle your information.

We take your privacy seriously. Any personal information you provide or that's collected through your use of the site will be treated confidentially, following our Privacy Agreement and all relevant laws.

Want to Stay in Control?

If you're not comfortable with how your information is used as outlined in the Privacy Agreement, you can always choose not to use the site.

Our Role: Connecting You with Sellers

Think of us as a marketplace! We bring you together with sellers who offer a variety of products. You can browse, choose what you like, and purchase it directly from the seller at the listed price, using any payment method that works for you.

Who Handles the Sale?

It's important to know that we simply connect buyers and sellers. The actual sale is a direct agreement between you and the seller.

Who Handles the Payment?

For payments, we work with an independent service provider. When you pay, the transaction happens between you, the seller, and the service provider. In some cases, like pre-paid cards, your bank may also be involved.

We strive to keep the platform up and running, but sometimes things come up.

The internet can be unpredictable, and so can our platform (we're constantly working on improvements!). While we do our best to make sure you have uninterrupted access, there might be occasional downtimes for:

• Fixing things: Regular maintenance is important to keep everything running smoothly.
• Making things better: We're always adding new features and functionalities, which might require temporary shutdowns.

We'll try our best to keep these disruptions short and infrequent, and we won't always be able to give you a heads-up beforehand.

Who Can Use This Site?

To use this platform, you need to be 18 or older, or have an adult's permission.

What Can You Do Here?

We grant you access to browse and purchase items for personal use. Basically, this site is for shopping, not for business activities (unless we give you the go-ahead beforehand).

About the Information on the Site

• Product details: Sellers are responsible for providing accurate information about their products, including price, availability, and features. We can't guarantee everything is 100% accurate.
• Reviews and opinions: The views expressed on the site belong to the people who post them, and they might not reflect our own opinions.

Using the Site Properly

• You can access and use the site for personal shopping, but downloading or modifying the site itself is not allowed.
• This platform is for you, not for reselling or using commercially.
• Don't use any automated tools (like robots) to scrape data from our site.

Respecting Our Content

• Everything on the site, from text and images to logos, is our property or belongs to our vendors. You can't copy it or use it for commercial purposes without our permission.
• Don't try to frame our content within another website or use our name or trademarks without our okay.

Consequences of Breaking the Rules

If you violate these terms, we might have to cancel your account and any ongoing transactions. In severe cases, we may even take legal action.

Keep the Platform Friendly and Safe

• Don't do anything that might disrupt or damage the site, or make it difficult for others to use.
• Be respectful of everyone involved with the platform, including employees, sellers, and other users.
• Use the site for legitimate purposes only.

What's Not Allowed

• Illegal activities: This includes fraud, scams, and anything that violates the law.
• Sharing inappropriate content: This includes anything offensive, hateful, harassing, or that infringes on someone's rights.
• Impersonating others: Don't pretend to be someone you're not.
• Spam: Don't send unsolicited messages or promotions.
• Harmful content: This includes anything that could put someone at risk, especially minors.
• Anything else that goes against the intended use of the platform.

What Happens to Your Contributions?

Anything you share on the site, like reviews, comments, or suggestions, becomes our property. This allows us to manage the content and keep the platform running smoothly.

Here's what else to keep in mind:

• Be authentic: Don't use a fake email address or pretend to be someone else.
• We can edit or remove content: We reserve the right to remove or edit anything you post, but we're not obligated to do so.

Reporting Inappropriate Content

With so many products and reviews, it's impossible for us to monitor everything. If you ever come across something that seems wrong, please let us know!

What to Report?

• Anything illegal or harmful, including content that promotes violence, hate speech, or child endangerment.
• Content that's misleading, offensive, or infringes on someone's rights.
• Impersonation of others.
• Spam or harmful software.

How to Report?

Just send an email to support@ismdeals.com with the details:

• Your name and contact information.
• A clear description of the content you're reporting (including the product or review, and why you find it objectionable).
• Any evidence you have to support your claim (optional, but helpful).

Protecting Your Intellectual Property

We take intellectual property rights seriously. If you think someone might be using your intellectual property (like a trademark or copyright) without permission on our platform, let us know!

How to Report?

Send an email to support@ismdeals.com with the details:

• Your name and contact information.
• A clear explanation of what's being infringed (e.g., your design, logo, or copyrighted material).
• Any evidence you have to support your claim (optional, but helpful).

What We Can Do

We'll investigate your report and take appropriate action within a reasonable timeframe.

Important Notes:

• Incomplete information can make it difficult to address your concern.
• Providing false information is a serious matter.

Reseller Agreements

We respect manufacturers' agreements with distributors and resellers. However, if there's a disagreement about these agreements, we can't get involved. We also can't offer legal advice or share confidential information

 DISCLAIMER

Using the Platform at Your Own Risk

It's important to remember that you're responsible for your own decisions when using our platform. We recommend using your best judgment before making any purchases.

Seller Responsibility

We connect you with sellers, but we're not responsible for their actions or any issues with the products themselves (like quality or accuracy of descriptions). It's the seller's responsibility to ensure they meet the conditions and warranties they advertise.

Dispute Resolution

Unfortunately, we can't mediate any disagreements between you and a seller or manufacturer.

No Guarantees on Product Information

We try our best to keep product information accurate, but there might be occasional mistakes. We also don't guarantee the quality, suitability, or legality of any products listed.

We're Not Involved in Sales

We simply provide the platform for buyers and sellers to connect. We don't endorse any particular products, and we have no ownership or responsibility for the transactions themselves.

Third-Party Services

We're not responsible for any issues with other services you might use through our platform, like payment providers or warranty services.

Taking Responsibility for Your Actions

If you break these terms or any laws or regulations while using the platform, you agree to take responsibility for any harm it causes to Daraz or others. This includes any legal fees they might incur.

Waiver of Claims Against Sellers and Service Providers

By using our platform, you agree that ismdeals is not responsible for any issues with sellers or other service providers (like payment processors). You give up any right to hold ismdeals accountable for their actions.

More Than Just Ismdeals

Our platform offers a marketplace where other businesses can sell their products alongside ours. We also link to websites of affiliated companies and other businesses.

Here's what to keep in mind:

• We're not responsible for them: These other businesses are independent, and we don't take responsibility for their products, services, or website content.
• Sharing Information for Transactions: If you buy from a third-party seller, we might share some of your information with them to complete the transaction.
• Check Their Terms: These third-party businesses might have their own privacy policies and terms of use, so be sure to review those as well.

Staying Connected

When you use our platform, you're communicating electronically with us. This means you might receive updates from us through email, SMS, phone calls, or website notices. These updates could be about your order, promotions, or general information.

Keeping it Clear

By placing an order, you agree to receive these communications from us and understand that they're all important.

About Seller Interactions

We have a separate policy outlining how sellers should interact with you on the platform. This includes things like using the Q&A section, instant messaging, and product reviews. We monitor these communications to ensure everyone is following the rules, and we can take action if something goes wrong.

Our Limitations of Responsibility

We strive to provide a great platform, but in some situations, we might not be held liable for certain losses. This includes:

• Lost profits or business opportunities.
• Issues with your personal data.
• Other indirect or unforeseen consequences.

It's important to note that this applies to situations where the potential for these losses wasn't clear from the start of your use of the platform.

Updates to the Platform and Terms

We may occasionally update the platform, our policies, and these terms of use. Here's what to keep in mind:

• You'll always be subject to the terms in effect at the time you use the platform.
• The only exception is if a legal requirement forces us to change the terms, in which case those changes might apply to past orders as well.

Changes Don't Affect Everything

If any part of these terms is found to be invalid, it won't affect the rest of the terms. They'll all still apply.

Breaching the Terms or Being Unhappy with the Platform

If you violate these terms or we decide to discontinue your access for any reason, we can terminate your account and use of the platform without warning. This means you'll lose access to your account and won't be able to use the platform anymore.

Here's the important thing:

• Even if we terminate your access, you'll still be responsible for any outstanding payments.
• We won't be held liable for ending your access.

If you're unhappy with the platform or these terms, you can always choose to stop using it.

Legal Stuff

These terms and conditions are based on the laws of Pakistan. In case of any disagreements, we both agree to have them settled in the courts of Pakistan.

Placing an Order

• Your offer: When you place an order, it's considered an offer to the seller to buy the product.
• Order confirmation: A confirmation email doesn't guarantee your order is confirmed. Your order is confirmed only when the product is shipped.
• Delivery time: We estimate delivery times, but they might vary due to reliance on third-party services. We'll do our best to meet the estimated timeframe.
• Seller's responsibility: The seller sets the price, shipping costs, and other terms like warranties and returns. We are not involved in these agreements.
• Seller's right to cancel: The seller can cancel your order before shipping. We'll notify you if this happens, and any prepayments will be refunded.

Personal Use Only

• You can only buy products for your own use, not for resale.
• We might inform relevant authorities about your order purpose.
• The seller or ismdeals can cancel orders exceeding typical personal quantities. This applies to both single orders and multiple orders for the same product.

Cancelling Your Order

• You can cancel your order for free anytime before it ships.

Order Quantities

• We only sell products in quantities suitable for a typical household. This applies to both single orders and multiple orders for the same product.

Pricing and Availability

• Prices are in Pakistani Rupees (PKR) and include GST (sales tax). They're set by the seller.
• Prices in your cart might change to reflect the latest price on the product page. Adding something to your cart doesn't lock in the price.
• We don't offer price matching with other websites.

Price Mistakes

• We try our best to show accurate prices, but mistakes can happen.
• If we find a mistake, we might contact you for instructions or cancel your order and issue a refund.

Availability

• We show product availability information on each product page. This is the best info we have.
• Dispatch estimates are just estimates, not guarantees. We'll let you know if something you ordered is unavailable.

Order Cancellations

• We reserve the right to cancel orders for various reasons.
• You might need to provide additional information for your order to be accepted.
• To prevent fraud, we might verify your payment and personal information. Not responding to verification requests may lead to order cancellation.
• We may cancel orders suspected of fraud or for other reasons without notice.

TAXES

You're responsible for paying for the products you buy on our platform, including any applicable taxes.

Combine the purpose and agreement: "To fulfill your order and keep you informed, we may send you messages by email, SMS, phone, or website notices. These messages can be about transactions, promotions, or general information. By placing an order, you agree to receive these communications."