ismdeals Return Policy

What can be returned?

You can return an item if it meets any of the following conditions:

• Damaged (broken or physically destroyed) upon delivery.
• Defective (unable to function properly) upon delivery.
• Incomplete (missing items or accessories) upon delivery.
• Incorrect (wrong product, size, color, fake item, or expired) upon delivery.
• Doesn't match the description or picture (not as advertised) upon delivery.
• Doesn't fit (size is unsuitable) - applicable to specific categories only (see details below).

Change of Mind Returns

We are not accept returns due to change of mind.

Return Window

You must submit a return request within 14 days from the date of delivery.

How to Return an Item

1. Raise a return request within 14 days of delivery through the  website.
2. Briefly describe the reason for your return.
3. Select your preferred return method (e.g., drop-off, pick-up).
4. Once your request is approved, follow the instructions provided to return the item.